Q: How is delivery accomplished?
A: After the process for the order and payment sent have been completed, your order will appear in our delivery queue. Our delivery team will log in the game and contact the character specified on the order form. After the information has been double checked, they will transfer the EVE ISK to you immediately.

Q: How long does delivery take?
A: We can usually deliver within 5 to 30 minutes for most of the orders, if all your information is correct . For something unexpected happen, the time maybe longer. And we guaranteed that the time never excess to 36 hours. If you couldn't be able to receive your EVE ISK after 36 hours since you have made order, we can refund you the full payment.

Q: How can I trust your online store?
A: Besides the cheapest price and the fastest delivery, we offer 24/7 customer online service, if you have any problem, you can feel free to contact us. Our customer support will solve your problem as soon as possible.